Customer Services

• Delivery: within a 50 mile radius
• 24 hour emergency service
• We ship anywhere in the continental U.S.
• Evaluation of client for specialized products
• Evaluation of client's home for powerchair accessibility
• Time and travel to secure proper documentation for patient
• Labor for warranty repair of products
• Pick-up and delivery of product
• Monitoring use of product
• Billing of primary or secondary payer sources
• Rework of denied claims
• Follow-up with physicians (progress and compliance)
• We prepare compliance reports for doctors and insurance companies on the patient’s behalf
• Product and technology training for physicians and therapists
• Cleaning of equipment
• Providing additional E tanks and M-6 at no charge
• Provide oxygen conserving devices for client's ease of portability of O2
• Accepting assignment (we file your claim with the insurance company or Medicare so you receive the maximum benefit available)